Overview
At TrainTorquix, we are committed to delivering your orders quickly, safely, and efficiently. We partner with top-tier carriers to ensure your packages arrive in perfect condition, no matter where you are.
Good news! Free shipping on orders over $50.
Order Processing Time
All orders are processed within 1–2 business days (Monday to Friday, excluding holidays). Once your order is dispatched, you will receive an email confirmation containing your tracking number.
- Orders placed before 2 PM EST are processed the same day.
- Orders placed on weekends or holidays are processed the next business day.
- During peak seasons (Black Friday, holidays), processing may take up to 3 business days.
Shipping Rates & Delivery Estimates
Shipping charges for your order are calculated and displayed at checkout. We offer multiple shipping speeds to fit your needs:
Shipment Confirmation & Tracking
You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
You can also track your order from your TrainTorquix account dashboard under My Orders.
International Shipping
We currently ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
- Delivery typically takes 7–14 business days depending on the destination.
- International orders may be subject to customs duties or import taxes, which are the responsibility of the recipient.